Lilburn

Frequently Asked Questions


Answers

Please select a Question to see the Answer.

Q.
Why am I fined for false alarms?

A.

False alarms waste City and police resources as well as taxpayer dollars. Additionally, they endanger public safety by diverting law enforcement from responding to actual criminal activity. Ordinance 423-11 addresses the drain on City resources created when the City is forced to respond to numerous false alarms.

Q.
When is an alarm considered a "false alarm"?

A.

False alarm means an alarm dispatch request resulting in the responding officer finding no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the alarm site.

Q.
Do I need an alarm permit?

A.

Yes. If you have an active alarm system, monitored or audible, you are required under Lilburn Ordinance 423-11 to have a registered alarm. If you have multiple alarm systems, each alarm system must be registered.

Q.
I bought a home with an alarm system already installed. Am I required to have an alarm permit for my new home?

A.

Yes. If you are a new owner of an alarm system, you are required to register your alarm. Registered alarms are not transferrable.

Q.
I bought a new commercial building with an alarm system. Am I required to have an alarm permit for my new building?

A.

Yes. Anytime there is a change in ownership of the alarm system, a new alarm registration is required.

Q.
How often do I need to renew my alarm permit?

A.

Your one-time alarm registration is valid as long as you own the alarm system and does not need to be renewed. When a change of ownership in the alarm system occurs, the new owner is required to register the alarm.

Q.
How much does an alarm system permit cost?

A.

Registering an alarm costs $15.

Q.
How much is the cost to renew my alarm permit?

A.

Your one-time alarm registration is valid as long as you own the alarm system and does not need to be renewed. When a change of ownership in the alarm system occurs, the new owner is required to register the alarm.

Q.
When are false alarm fines charged?

A.

Permit holders are given one false alarm response within a calendar year at no charge. A fine is charged for all false alarms thereafter.

Q.
What are the fines for false alarms?

A.

Police Alarms

1st False Alarm
in a calendar year
2nd False Alarm 
in a calendar year
3rd False Alarm 
in a calendar year
4th or more False Alarms 
in a calendar year

Permitted
Alarm

  No charge

$25.00

$50.00

$100.00 each

Non-Permitted
Alarm

  No charge

$25.00

$50.00

$100.00 each

Q.
Is there a City ordinance for false alarms?

A.

Yes. On December 12, 2011 the City of Lilburn enacted Ordinance 423-11, which requires all private residence and business owners with alarm systems to register their alarms and reimburse the City for excessive false alarms.

Q.
What happens if I don’t register my alarm, don’t pay my false alarm fines, or otherwise don’t comply with the ordinance?

A.

Anyone responsible for violating or failing to comply with any of the provisions of the ordinance may be summoned to Municipal Court for EACH violation and / or instance of noncompliance, and, upon conviction, shall be punished by a fine not to exceed $500 and by imprisonment not to exceed 60 days, or both.

Q.
How can I appeal a false alarm charge/occurrence?

A.

APPEALING A FALSE ALARM RESPONSE CHARGE

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc).

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*A deposit in the amount of $25.00 is required before Appeals will be reviewed. Appeal fees will be returned if the decision of the chief is overturned. If the appeal is denied, the $25 appeal fee will not be refunded and the false alarm fine must also be paid.

*Submit within fifteen (15) calendar days of the notice imposing the charge.  

All appeal decisions are final.

 

Q.
Alarm School Online

A.

The City of Lilburn provides an online alarm educational course to teach alarm users about the causes and consequences of false alarms and how to prevent them. This course is entirely online and can be completed from any computer in about 15 minutes. It can be taken whether you have caused a false alarm or not, and the cost is $10.00. If you proactively take this course at the time of alarm registration, you will save $5 off of the alarm registration fee!

Q.
How do I cancel my alarm permit?

A.

If there is no longer active alarm service in your name at this location please notify us in writing by sending an email to lilburnca@citysupport.org with the date of cancellation and the alarm company of record.